Refund Policy

This policy explains how refunds work for services provided by Zari Systems.

Website Builds and Setup

Before any paid engagement begins, we build a working draft of your website and system at no cost so you can see it before committing to anything. Once you approve the draft and move to a paid plan, setup and customization work is considered delivered as it is completed, so setup fees, where applicable, are non refundable once work has started.

Monthly Service

Our services are billed month to month with no long term contract. You may cancel at any time before your next billing date to avoid being charged for the following month. Payments already made for the current billing period are non refundable, since hosting, messaging, and account costs for that period have already been incurred on your behalf.

Trial Period

If your plan includes a trial period, you will not be charged during the trial. If you choose not to continue after the trial, no payment is due and no refund is necessary since nothing was charged.

Cancellations

To cancel, contact us directly at imrane@zarisystems.com. We will confirm your cancellation and the date your service will end.

Exceptions

If you believe you were charged in error, contact us at imrane@zarisystems.com within 7 days of the charge and we will review it in good faith.

Contact Us

Zari Systems
imrane@zarisystems.com